Companion Care​

Help with Activities at Home​

Aged care services empower older Australians to live comfortably and safely in their own homes. But often, home care services entail more than checking off tasks: companion care services, for instance, emphasise social connection while also ensuring the care recipient’s unique needs are addressed. On this page, you will find information about companionship services and the impact companion caregivers can have on recipients of home care.

Drawing of a companion care recipient playing cards with a caregiver.
Registered Affliations
Leading Age Services Australia logo.
My Care My Choice logo.
My Care Path logo.
Motor Neurone Disease Association of WA logo.
Companion care client works on a flower bed outside with assistance from her caregiver.

The Benefits of Companion Care

Companionship care is more important than many people realise. Research shows that social interaction with other adults is imperative to staying happy and healthy as we age.

People who live alone often experience feelings of loneliness and isolation, which can severely impact their physical and mental health. Depression and cognitive decline are common issues among older adults.

Regular social contact with a friendly home companion can dramatically improve an elderly person’s quality of life. That’s why companionship services are an essential part of senior care—not just because caregivers assist with routine daily tasks such as housework, personal hygiene and grocery shopping, but also because they provide meaningful human connection that can significantly improve a care recipient’s wellbeing.

Many adults in Australia are accustomed to interacting with people every day. Friends, family members and co-workers can all supply some degree of companionship that is easy to take for granted. But for older adults, those opportunities to make social connections can diminish for numerous reasons, such as restricted mobility outside the home or no longer connecting with work colleagues after retirement.

In-home companion care services can encourage self-confidence, increase independence and restore a sense of purpose to someone’s life, all while creating feelings of social connection that every human needs.

Companionship That’s Compatible With You

Daisy Bedwell
Perth

The CareSide has provided a wonderful caregiver to look after my husband. She is polite and patient, and to top it off cooks delicious homemade lasagne that my husband loves.

Want to chat with a Home Care Consultant?

Companion care requires more than just a friendly face. Fill out a short form and our team will be in touch.

Get the Most from Your Home Care Package

Home companion services with The CareSide are available through approved Home Care Packages or private funding.

Many people ask us: How much do companion care services cost?

Companion care is commonly used in Level 2 Home Care Packages. Visit My Aged Care for up-to-date costs and subsidy amounts. If you do not have a Home Care Package and think you’re eligible, contact us and we will help you apply for one immediately.

Caregiver from The CareSide provides companion care while preparing food with her client in the kitchen.
Companion care client and his caregiver share a laugh while drinking coffee and sitting at a table.

The CareSide is an approved government provider of Home Care Packages. Since 2017, our family-run company has been on a mission to deliver the best home care in Australia at the most affordable prices. We know how important it is that you maximise your Home Care Package funding while receiving the best care possible, which is why we…

Developed proprietary software that drastically reduces administrative waste

Use technology to streamline our processes so we can devote our resources toward delivering personalised companion care

Pass those savings on to you and your family so you receive more care with your budget

Companionship service prices with The CareSide are 25% lower on average than other home care providers, meaning our clients often receive substantially more care, support and benefits. We happen to believe that your home care budget should go toward your health and wellbeing, and that simple notion has helped us deliver more than one million hours of premium home care in just a few short years.

Questions about pricing?

We maximise your Home Care Package funds so you receive more care and support. Contact us today to learn about our industry-leading rates.

Companion Care with The CareSide

We hire and train the best.

Welcoming someone into your home is a big decision. Unlike other home care providers, we directly employ and train all of our caregivers. We do not outsource labour hire or subcontract professionals through other agencies, so you will never encounter strangers on your doorstep.

Our team of experts brings decades of combined experience to the table with varied skill sets and specialisations, which means we can match you with companion care professionals whose education and training fit your unique needs.

A companion caregiver from The CareSide alongside her happy client as they enjoy a walk together outside.
A companion caregiver from The CareSide posing for a photo and smiling.
Drawing of a blue cross with a leaf.
We adapt to your needs.

If you already have a carer or know someone who you’d like in that role, we can make it happen. We can employ caregivers from other providers since that is within your rights under home care legislation, and we can also onboard and certify family members and friends if appropriate. We are here to meet your needs—not the other way around.

Drawing of in-home caregiver holding a tray of medications.
We prioritise continuity of care.

Our companion care clients get the same caregiver every visit. It takes time to feel comfortable with a caregiver and care manager. It’s not just about getting tasks done—it’s also about developing a relationship. Our goal is to support you through the ups and downs, and that can only happen if you know what to expect.

Drawing of an alarm clock.
We respect your time.

We schedule your caregiver precisely when you want them because we know your time is valuable. The CareSide enables you to choose the exact times of day you’d like to receive home care services, which gives you and your family members the freedom to plan your days confidently.

Drawing of a piggy bank with a coin being dropped in to the top.
We never surprise you with unexpected expenses.

If you have a Home Care Package, you can choose to have no out-of-pocket expenses with The CareSide. We will not require you to ‘top up’ your package or pay daily contributions and income-tested fees. That means more of your budget goes towards what matters most: the care you need and deserve.

What to Expect

Phone Call

Speak with a Home Care Consultant to learn more about The CareSide's companion care services and holistic approach to home care.

Home Visit

One of our Care Managers visits you or your loved one. We want you to be an active participant in developing a personalised care plan that meets all your needs.

Receive Care

Once you're comfortable with the process, begin receiving in-home companion care. Relax knowing you’re in good hands.

Companion Care Activities

Ultimately, companion care is about just that: companionship.

Our caregivers strive to provide that in numerous ways. For instance, care recipients who prefer activities that aren’t physically demanding can enjoy solving puzzles, playing board games, baking treats, watching movies, researching their family history, crafting, scrapbooking, reading and even simply chatting about current events.

With care recipients who like to get outside and move around, our caregivers can help them with some light gardening, accompany them on leisurely walks around town, or even escort them to social outings with their friends.

Fall prevention is one of the most important aspects of keeping seniors safe in their homes. Ensuring spaces are clean, tidy and clutter-free is essential to any fall prevention plan.

Our caregivers can assist with those efforts by completing light housekeeping tasks, such as making beds, vacuuming, mopping, sweeping, dusting, cleaning bathrooms, dishwashing, cleaning up the kitchen, organising closets, cleaning windows and maintaining general tidiness across every room in the home.

We can also address all laundry needs: our caregivers can wash, dry, iron, fold, sort and put away fresh clothing and linens.

By law, caregivers cannot administer medications. However, they can assist by making sure medications are taken appropriately as prescribed by a care recipient’s doctor.

Our caregivers can offer reminders when it’s time to take medications, read the small print on labels, open difficult medication containers and record what medications have been taken in a journal. They also monitor for any adverse reactions to ensure safety.

Everyday tasks such as preparing healthy meals can be challenging for seniors. Our caregivers can plan weekly menus and cook delicious meals to meet general or specific nutritional and dietary needs.

Care recipients are encouraged to contribute and work alongside their caregivers in the kitchen since that is an excellent opportunity to promote physical mobility and engage in stimulating conversation. Our caregivers can share meals if they’re invited to do so, or they can simply offer good company while meals are enjoyed.

For care recipients who’d rather keep it easy and reheat meals, we provide packaged meals that are nutritious and tasty.

Regarding errands and visits to the grocery store, our caregivers can plan out trips, provide assistance with getting in and out of the car, and carry and unpack bags once the trip is finished. Care recipients who’d rather stay home are free to do so while their caregiver runs errands and grocery shops on their behalf.

Getting around town can be difficult for seniors, especially if they no longer hold a valid driver’s license or find public transport overwhelming. But leaving the home and connecting with the community is an important aspect of overall well-being, which is why our caregivers are happy to provide transportation using their own car or the care recipient’s vehicle.

Common destinations include the doctor, the dentist, local pharmacies, hairdressers and beauty salons, cafes and the RSL.

Tips on Keeping Elders Happy and Active

Most Australian seniors want to live in their own homes for as long as possible. A challenge many Australian families face is ensuring their elders get enough social interaction, which is especially difficult when they live alone. Companion caregivers not only assist older individuals with activities and basic personal needs, but they also offer the social stimulation required to maintain a happy and healthy lifestyle.

As is often the case, families do their best to be with their elderly loved ones as much as they can—but they can’t be with them every day and night. Companion care through The CareSide affords the peace of mind that senior family members are being cared for, even when their loved ones can’t be around.

Some older people might also struggle with communication, or they exhibit signs of aggression, anger, depression or argumentativeness. These are all common behavioural patterns in ageing seniors, and our Guide to Communicating with Seniors covers ways to manage interactions and communicate effectively. If you need additional help with communication and managing difficult behaviours, contact us and we can provide coaching and techniques.

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