The Best Value Home Care in Wollongong

The CareSide delivers the best aged care in Wollongong. We save our clients 25% in home-care costs on average compared to other providers, all while maximising Home Care Package (HCP) funds and raising the bar on quality in-home care.

Home Care Services in Wollongong

Perched between the Illawarra region and the turquoise coastline, Wollongong is a vibrant regional city that blends natural beauty with urban convenience. Just 90 minutes south of Sydney, the city has a strong sense of community, a mild climate and a slower pace of life. Thanks to this, Wollongong is becoming an increasingly popular choice for older Australians seeking comfort and connection.

Perfect for the laid-back lifestyle, Wollongong is home to plenty of ways to unwind outdoors. Pristine swimming beaches, peaceful rainforests, the Blue Mile coastal walk, the botanical gardens and other unique attractions have made the ‘Gong’ (as it’s often lovingly referred to) increasingly inviting to Australia’s ageing population.

These days, home care is more important than ever in Wollongong. The majority of older Australians choose independence and opt out of traditional aged care facilities in favour of staying in their own homes—and that’s where The CareSide’s support workers can help.

Whether support is needed with daily tasks like showering and meal preparation, or with specialised care (such as dementia care), professional care workers can make a world of difference both inside the home and out in the community.

The CareSide supports older people in Wollongong with high-quality, person-centred care, helping them remain safe, comfortable and connected.

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The CareSide in Wollongong

As a family-owned company, The CareSide was founded in 2017 with a simple mission: provide the best home care services in Australia at the most affordable price.

We know how overwhelming home care can be, even with excellent tools like My Aged Care available.

Our team takes the complexity out of home care assistance in Wollongong by helping you and your loved ones navigate government rules and regulations while maximising your Home Care Package funds and building personalised care plans to meet unique care needs. Our services include personal care, nursing care, 24-hour care, respite care, companion care (social support), palliative care and numerous other types of in-home support.

With The CareSide, you get the same caregiver every time, precisely at the times you choose, with no locked-in contracts, no hidden fees and a 100% money-back guarantee. We back our professional expertise with unrivalled customer service and a proven track record that includes more than one million hours of tailored home care across Australia, including locations such as Wollongong, Brisbane, Melbourne, and Sydney.

Trusted by Locals Like You

I am very satisfied with the service I’ve received, particularly with the promptness of email and phone responses. Timeliness is crucial when requesting services and care items, especially when safety is involved. My care manager’s efficiency in handling these requests has been invaluable.

Suzanne Fountain

Compare Home Care Package Providers in Wollongong

	The CareSide	Typical home care provider in Wollongong
Dedicated care manager
Wide range of home care services
Family-owned business
Same caregiver every time
Prompt arrival time
No exit fees
No minimum visit requirement
Outsourcing staffing to third-party	Never	Sometimes
Basic daily fee	Never	Sometimes
Transfer notice period	7 days	14 days
Package and care management fee	20%	25 – 35%

Speak with our team about your home care needs.

In-Home Care Services Across NSW

Your Home Care Package funds should go directly toward your care—not toward administrative fees. We’re passionate about making sure your funding gets you the home help you need, be it for short-term care, complex care or any other domestic assistance. We’ll never push you to purchase a standard package of home care services, because we believe your care services should be tailored to your individual needs.

We support all our clients across New South Wales with dedicated Care Managers at no additional cost. Following a free care assessment, your personal Care Manager will work with you to design a care plan that matches the exact types of care you need based on your funding and eligibility.

We serve all of Wollongong, including (but not limited to) these suburbs:

Address: 1 Burelli St, Wollongong NSW 2500
Phone: 1300 854 080

Austinmer

2515

Balgownie

2519

Berkeley

2506

Bulli

2516

Coniston

2500

Corrimal

2518

Dapto

2530

East Corrimal

2518

Fairy Meadow

2519

Figtree

2525

Gwynneville

2500

Keiraville

2500

Mangerton

2500

Mount Keira

2500

Mount Saint Thomas

2500

North Wollongong

2500

Port Kembla

2505

Tarrawanna

2518

Thirroul

2515

Towradgi

2518

Unanderra

2526

Warrawong

2502

West Wollongong

2500

Woonona

2517

Get Better Value For Your Home Care Package in Wollongong

On average, The CareSide is 25% less expensive than other home care providers. That directly translates into more hours of home care for our clients. We charge a flat 17% rate for self-managed care and a 20% rate for fully managed care, meaning our clients have more funding in their Home Care Packages for actual care—no matter their package level.

There are no entry or exit fees, no consultation fees, no add-on invoices, and no hidden fees or surprise care costs. Our monthly financial statements are clear and simple to understand, and you can stop or change your plan at any time.

So how do we do it?

We have developed proprietary software that automates administrative functions, effectively eliminating the need for large teams of back-office staff. Our operating costs are simply much lower than other home care providers, and we pass those savings on to our clients. Here are other important details:

We directly employ all of the home caregivers on our care team and provide them with ongoing training in both general and specialist care. We never use third-party caregivers or outside agencies.
We always send the same caregiver, which allows them to establish personal connections with care recipients.
We schedule services and visits at your convenience at a precise time, rather than a four-hour window, so you and your family members never have to wait for your caregiver to arrive.

Get Better Value For Your Home Care Package in Wollongong

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