The Best Value Home Care in Newcastle

The CareSide delivers the best aged care in Newcastle. We save our clients 25% in home-care costs on average compared to other providers, all while maximising Home Care Package (HCP) funds and raising the bar on quality in-home care.

Home Care Services in Newcastle

Located just two hours north of Sydney, Newcastle is a vibrant city known for its rich history, sparkling beaches, and strong community values. As Australia’s second-oldest city, ‘Newie’ is one of the Hunter region’s brightest gems: it seamlessly blends big-city action with a small-town pace, surrounding residents and visitors with a colourful mix of cultural outings and laid-back coastal sensibilities.

With its temperate climate and relatively affordable cost of living, Newcastle has become an increasingly popular destination for older people seeking a relaxed and fulfilling lifestyle. Many older Australians are choosing to remain in their own homes rather than move into aged care facilities, and Newcastle’s easygoing character and recreational opportunities make it an ideal place to age comfortably and independently.

Aged care service providers in Newcastle play an essential role in ensuring seniors can live safely and with dignity in their own homes. From basic assistance with daily tasks—such as meal preparation and showering—to specialised care for conditions like dementia, support workers offer a range of services tailored to individual needs. Government-funded Home Care Packages and other accessible programs empower older Australians in Newcastle to secure high-quality care while enjoying the coastal beauty and vibrant culture of this historic city.

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The CareSide in Newcastle

As a family-owned company, The CareSide was founded in 2017 with a simple mission: provide the best home care services in Australia at the most affordable price.

We know how overwhelming home care can be, even with excellent tools like My Aged Care available.

Our team takes the complexity out of home care assistance in Newcastle by helping you and your loved ones navigate government rules and regulations while maximising your Home Care Package funds and building personalised care plans to meet unique care needs. Our services include personal care, nursing care, 24-hour care, respite care, companion care (social support), palliative care and numerous other types of in-home support.

With The CareSide, you get the same caregiver every time, precisely at the times you choose, with no locked-in contracts, no hidden fees and a 100% money-back guarantee. We back our professional expertise with unrivalled customer service and a proven track record that includes more than one million hours of tailored home care across Australia, including locations such as Newcastle, Perth, Melbourne, and Sydney.

Trusted by Locals in Newcastle Like You

The person I have look after my husband is Maha, she is so excellent every time she rings.

Connie Mussillon

Compare Home Care Package Providers in Newcastle

	The CareSide	Typical home care provider in Newcastle
Dedicated care manager
Wide range of home care services
Family-owned business
Same caregiver every time
Prompt arrival time
No exit fees
No minimum visit requirement
Outsourcing staffing to third-party	Never	Sometimes
Basic daily fee	Never	Sometimes
Transfer notice period	7 days	14 days
Package and care management fee	20%	25 – 35%

Speak with our team about your home care needs.

In-Home Care Services Across NSW

Your Home Care Package funds should go directly toward your care—not toward administrative fees. We’re passionate about making sure your funding gets you the home help you need, be it for short-term care, complex care or any other domestic assistance. We’ll never push you to purchase a standard package of home care services, because we believe your care services should be tailored to your individual needs.

We support all our clients across New South Wales with dedicated Care Managers at no additional cost. Following a free care assessment, your personal Care Manager will work with you to design a care plan that matches the exact types of care you need based on your funding and eligibility.

We serve all of Newcastle, including (but not limited to) these suburbs:

Address: 239 King St, Newcastle NSW 2300
Phone: 1300 854 080

Adamstown

2289

Adamstown Heights

2289

Beresfield

2322

Birmingham Gardens

2287

Broadmeadow

2292

Carrington

2294

Charlestown

2290

Cooks Hill

2300

Elermore Vale

2287

Fletcher

2287

Georgetown

2298

Hamilton

2303

Hamilton South

2303

Islington

2296

Jesmond

2299

Kotara

2289

Lambton

2299

Maryville

2293

Mayfield

2304

Mayfield East

2304

Mayfield West

2304

Merewether

2291

New Lambton

2305

Wallsend

2287

Get Better Value For Your Home Care Package in Newcastle

On average, The CareSide is 25% less expensive than other home care providers. That directly translates into more hours of home care for our clients. We charge a flat 17% rate for self-managed care and a 20% rate for fully managed care, meaning our clients have more funding in their Home Care Packages for actual care—no matter their package level.

There are no entry or exit fees, no consultation fees, no add-on invoices, and no hidden fees or surprise care costs. Our monthly financial statements are clear and simple to understand, and you can stop or change your plan at any time.

So how do we do it?

We have developed proprietary software that automates administrative functions, effectively eliminating the need for large teams of back-office staff. Our operating costs are simply much lower than other home care providers, and we pass those savings on to our clients. Here are other important details:

We directly employ all of the home caregivers on our care team and provide them with ongoing training in both general and specialist care. We never use third-party caregivers or outside agencies.
We always send the same caregiver, which allows them to establish personal connections with care recipients.
We schedule services and visits at your convenience at a precise time, rather than a four-hour window, so you and your family members never have to wait for your caregiver to arrive.

Get Better Value For Your Home Care Package in Newcastle

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