Australia’s Best
Value for Home Care
The CareSide delivers the highest quality care at the industry’s most affordable prices. We give you more.
Registered Affliations
More Hours of Premium Home Care
On average, our home care prices are 25% lower than other providers. That directly translates into more hours of premium home care for you and your family.
When you entrust us with your care, you’ll get the same caregiver every time, precisely at the times you choose, with no locked-in contract or hidden fees.
What Home Care Recipients Say
Our Care Manager was great, she explained everything clearly and made it easy to understand the workings of our Home Care Package. We knew exactly how much we’d owe and basically signed up on the spot.
David Bartholomew
View our rates and compare them to other providers.
Visit our FAQs page for answers to common questions.
Learn about 5 unique aspects that set The CareSide apart.
Family Owned and Operated
Unlike many other home care providers, we aren’t owned by a private equity firm and we don’t rely on government tender contracts.
Our mission is to build a sustainable, family-run business over the long-term. We directly employ and train all of our caregivers, and we do not outsource or subcontract through other agencies—so you will never encounter strangers on your doorstep.
We prioritise continuity of care.
Our clients get the same caregiver every visit. It’s not just about getting tasks done—it’s about developing a relationship. Our goal is to support you through the ups and downs, and that can only happen if you know what to expect.
We hire and train the best.
Our care teams are more than just helpers who can pass background checks. They are trained on how to support older individuals with different needs. Many hold advanced degrees and specialised licenses, so you can feel confident you’re in good hands.
25%
more hours of care on average than other providers
Do you want high-quality care that’s also affordable?
I am very satisfied with the service I’ve received, particularly with the promptness of email and phone responses. Timeliness is crucial when requesting services and care items, especially when safety is involved. My Care Manager’s efficiency in handling these requests has been invaluable.
Suzanne Fountain
Want to know if we offer services in your area?
Tailored Home Care Services
We provide services for self-managed and fully managed care recipients while maximising Home Care Package or CHSP funds.
Emily Gillett
Chief Operating Officer
A Note from Emily
Thank you for your interest in The CareSide! We’re happy you’re here. As a nurse of more than 20 years, I know how complicated healthcare can be. My own family had difficulty finding reliable home care providers, and those experiences left us asking: Who can we trust?
When my husband and I started The CareSide in 2017, we set out on a mission to provide the most dependable and affordable home care in Australia. We are a family-run company, and we sincerely appreciate the opportunity to support other families with the home care they deserve—including yours.
Please have a look around our website and don’t hesitate to reach out if you have any questions. Thanks again for stopping by, we’re excited to show you the brighter side of home care.