NDIS Capacity Building: Improved Life Choices

NDIS Capacity Building: Improved Life Choices

Table of Contents
Share this article

About Improved Life Choices

NDIS Improved Life Choices is the Capacity Building category of your NDIS plan used to develop and strengthen the skills needed in the management of your NDIS plan. This includes building your financial and organisational skills, improving your ability to direct supports, and developing self-management capabilities. A Plan Manager can also be used to assist with the overall management of your NDIS plan, including engaging providers, developing service agreements, paying providers, claiming payment from the NDIA, and maintaining the appropriate records.

How to Use NDIS Improved Life Choices Supports

There are two ways to use your Improved Life Choices supports: Self-Management and Plan Management. Both options are fully funded by the NDIS and available to all NDIS participants. Be assured, you have the additional funds in your plan to cover this support, so it won’t impact the rest of your budget. You just need to ask for it.

The decision of Self-Management of your NDIS plan or using a Plan Manager is up to you. Both options let you use any service providers you want—NDIS registered or not. Consider how much time you want to spend, your skill level in keeping detailed records and managing finances, and how active you want to be in the administration of your NDIS plan budget. For the purpose of capacity building, your NDIS plan includes Improved Life Choices funding to develop these skills. The plan management option offers the guidance of an experienced professional to help you make the best decisions to meet your needs and eliminate the burden of managing your plan. Either way, Improved Life Choices should be used to get the most from your NDIS supports.

Self-Management of Your NDIS Plan

The self-management option of Improved Life Choices supports you in learning and improving the skills used in the overall management of your NDIS plan. This includes a variety of skills, tasks, and the decision-making process needed to effectively and efficiently manage your NDIS supports. Before you decide if Self-Management is right for you, talk to someone you know and trust who has experience in self-managing their NDIS plan or join a self-management peer support group for some extra help. Talk to your Local Area Coordinator or NDIA planner to discuss your options and important next steps.

Here are some Capacity Building skills you can learn with your Improved Life Choices supports to effectively manage your NDIS plan:

  • Understand your plan supports
  • Increase your financial skills
  • Improve your organisational abilities
  • Build your communication skills
  • Develop your capabilities to manage your supports
  • Learn how to select the right providers for you
  • Negotiating service agreements and paying your providers
  • Establish accurate record-keeping skills
  • Develop your ability to generate monthly statements
  • Receive training on how to efficiently claim payments from the NDIA
  • Discover how to make the most of your available NDIS supports

Plan Managers for Your NDIS Plan

Improved Life Choices supports also allow you to hire and pay for a professional Plan Manager to oversee the administration of your NDIS plan. A good Plan Manager will help you use your NDIS benefits to the fullest, answer any questions you may have about your plan, handle the administrative tasks associated with managing your NDIS plan, maintain all necessary records, and provide the required monthly financial statement.

Young woman writes down notes.

Plan management services take away the worry and work of planning, budgeting, and implementing your NDIS plan and funding. A knowledgeable and experienced plan manager takes the responsibility for the administrative paperwork and financial tasks of managing your NDIS plan, focusing on your best interests. With their skilled guidance, you can select the right services and providers for you.

What are the benefits of using an NDIS Plan Manager?

  • Guidance in the financial matters of your NDIS plan
  • Less paperwork for you
  • Management and processing of NDIS invoices
  • Organize efficient payments to service providers
  • Provide for quick reimbursement of out-of-pocket expenses
  • Monitor budgets and track spending of NDIS funds
  • Secure and accurate record-keeping
  • Produce all NDIS-required financial reporting and monthly statements
  • Support you in getting the most from your NDIS funds 

What are the important qualities of an NDIS Plan Manager?

  • Expert-level knowledge in all things related to NDIS
  • Experienced in the ins and outs of NDIS policy and making it work for you.
  • Understanding of your specific needs. Able to provide critical advice in getting the most of your NDIS plan supports.
  • Accurate and timely accounting of your NDIS dollars
  • Dependable reporting and monthly statements
  • Passionate about helping others
  • Dedicated to meeting your needs
  • Trustworthy in managing your NDIS budgets
  • Committed to open and honest communication
  • Reliable financial guidance that puts your interests first
  • Sincere concern for your wellbeing
  • Supportive and encouraging on your path to a more independent, inclusive, and meaningful life

How are payments facilitated?

NDIS Plan Management supports are paid in two ways:

  • Set-Up Fee: This is a one-time-per-plan fee for setting up the financial management and arrangements of your NDIS plan. The setup fee can only be claimed once in respect of each plan. Auto-extended plans are not considered new plans and will have the same plan number.
  • Plan Management Monthly Fee: This is a monthly fee for the ongoing maintenance and administration of the financial management of your NDIS plan.

How to Get Improved Life Choices in Your NDIS Plan

Improved Life Choices is fully funded by the NDIS and available to all NDIS participants. To add these supports to your NDIS plan, all you have to do is ask.

Man laughs while discussing his NDIS plan with his local area coordinator.

During your next planning meeting or annual plan review, ask your Local Area Coordinator or NDIS Support Coordinator to include Improved Life Choices in your NDIS plan. If you currently are in the middle of your plan and don’t have a plan review coming up soon, contact your Local Area Coordinator or NDIS Support Coordinator and make the request—or you can contact the NDIS directly.

How to Find Your NDIS Plan Manager

An NDIS plan manager must be a registered NDIA provider. You can use the provider finder tool on the NDIS website. Simply choose your state or territory (or enter your postcode). Under “Registration Group” click “Plan Management.” A list of all the approved plan managers in your area will be listed.

You can also ask your local area coordinator. Your coordinator is likely familiar with many of the plan managers in your region and can recommend someone who would be a good fit for you. If you have any friends or family who are NDIS participants, they might also be able to give you a recommendation for a plan manager they use and are happy with.

Drawing of a person walking up steps.

You can also search Google for NDIS plan managers in your area. There are websites that offer reviews and ratings of support service providers and plan managers. Make sure that the plan manager you are considering is NDIA-approved.

Share this article
Read Next
NDIS
Would training in specific skills help you live a more independent life? NDIS Improved Daily Living supports could help you achieve your goals.
NDIS
Your NDIS Capacity Building budget can only be spent within eight designated subcategories—learn more about each one here.
NDIS
Learn about NDIS supports designed to develop positive behaviour, encourage social interaction, and increase interaction within the community.
Scroll to Top